In the sphere of heat supply services, the main goal of the ongoing reforms is to improve the welfare of the population, including increasing the real incomes of the population, fully satisfying various social needs, improving the quality of the benefits offered, and ensuring that incomes are commensurate with needs. In order to ensure the targeted and effective implementation of reforms, this article highlights the need to create a legal framework that legally regulates relations related to the above needs of members of society.